Privacy Policy

1. Data Controller

Fruits & Harvest
Owner: Alexander Kerscher
Fritz-Graef-Weg 10
24939 Flensburg
Germany

Email: service@withdrawalonline.com

2. General Information

Protecting your personal data is important to us.

We process personal data solely in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

3. Use of Our Service

withdrawalonline.com provides a technical service for transmitting withdrawal declarations.

Information entered into the withdrawal form is:

• processed for technical transmission,
• forwarded to the respective merchant or website operator, and
• not permanently stored by withdrawalonline.com.

4. Technical Log Data

For technical documentation purposes, the following information may be stored:

• Date and time of submission
• Associated website or online store
• Order or contract reference (if provided)
• Withdrawal ID

This information does not contain the personal content of the withdrawal request.

5. Hosting

Our website is hosted by:

Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4–6
32339 Espelkamp
Germany

A Data Processing Agreement (DPA) has been concluded with our hosting provider in accordance with Article 28 GDPR.

6. Google Fonts

Google Fonts are hosted locally on our server.

No connection to Google servers is established when you visit our website.

7. Cookies

We use only technically necessary cookies required for the operation of this website.

8. Customer Account

To provide your customer account, we process the following information:

• Name
• Email address
• Company information (optional)

The legal basis for this processing is Article 6(1)(b) GDPR (performance of a contract).

9. Data Processing Agreement (DPA)

For merchants using withdrawalonline.com, personal data is processed on the basis of a Data Processing Agreement (DPA) in accordance with Article 28 GDPR.

10. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Object to processing where applicable

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.