TERMS AND CONDITIONS (T&C)

withdrawalonline.com

1. Service Provider

Fruits & Harvest
Owner: Alexander Kerscher
Fritz-Graef-Weg 10
24939 Flensburg
Germany

Email: service@withdrawalonline.com

2. Description of the Service

withdrawalonline.com provides a web-based service for the technical transmission of consumer withdrawal notices.

The service provides an online form through which consumers can submit withdrawal declarations to the respective merchant.

Fruits & Harvest acts solely as a technical transmission service and does not become a party to any contractual relationship between the merchant and the consumer.

3. Formation of the Contract

The service agreement is concluded upon completion of a paid subscription.

By completing the subscription, the customer also accepts the Data Processing Agreement (DPA), which forms an integral part of the service agreement.

4. Services Provided

The service includes, in particular:

• Provision of an online withdrawal form

• Transmission of withdrawal declarations to the customer

• Access to a customer dashboard

• Display of transmission statistics and submitted requests

5. Customer Obligations

The customer agrees to:

• provide accurate and up-to-date information;

• use the service only for lawful purposes;

• comply with all applicable legal requirements relating to their business and website.

6. Limitation of Liability

Fruits & Harvest shall be liable only for intent and gross negligence, unless mandatory statutory provisions require otherwise.

Fruits & Harvest shall not be liable for:

• incorrect information submitted by consumers;

• undeliverable emails caused by the customer’s systems or third parties;

• technical failures or interruptions outside its reasonable control.

withdrawalonline.com does not guarantee the legal validity, effectiveness, or timeliness of any withdrawal declaration submitted through the service.

7. Availability

The service is provided with the aim of achieving the highest possible level of availability. However, uninterrupted availability cannot be guaranteed.

8. Data Protection and Data Processing Agreement (DPA)

Personal data is processed in accordance with the applicable data protection laws and the Data Processing Agreement (DPA).

The DPA forms an integral part of the contractual relationship and is accepted during the subscription process.

9. Subscription Term and Cancellation

The subscription renews automatically unless cancelled in accordance with the applicable subscription plan.

Notice periods and cancellation terms are determined by the selected subscription plan.

10. Final Provisions

These Terms and Conditions shall be governed by the laws of the Federal Republic of Germany.

To the extent permitted by law, the place of jurisdiction shall be the registered place of business of the service provider.

Should any provision of these Terms and Conditions become invalid or unenforceable, the remaining provisions shall remain unaffected.